Legal

    Terms of Service

    Last Updated: 14/10/2025

    These Terms of Service ("Terms") govern your use of the Hytale Hosting platform and any associated services ("Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

    I) Definitions

    • "Company," "we," "our," "us" refers to Hytale Hosting.
    • "User," "you," "your" refers to the individual or entity using the Services.
    • "Services" refers to the game server hosting and related services provided by Hytale Hosting.

    II) Acceptance of Terms

    By accessing or using the Services, you confirm that you are at least 18 years old or have obtained the consent of a legal guardian, and you agree to abide by these Terms. Hytale Hosting reserves the right to modify these Terms at any time, with changes becoming effective upon posting. It is your responsibility to review the Terms regularly. Continued use of the Services after any changes indicates your acceptance of those changes.

    III) User Accounts and Eligibility

    To use our Services, you must create an account. You agree to:

    • Provide accurate, current, and complete information when registering.
    • Maintain the security of your account by keeping your password confidential.
    • Take full responsibility for all activities that occur under your account.

    We reserve the right to refuse service, terminate accounts, or limit access to the Services at our discretion.

    IV) Services and Usage

    Our Services provide game server hosting. You agree to:

    • Use the Services for lawful purposes and in accordance with our Acceptable Use Policy.
    • Ensure your use of the Services complies with all applicable laws and regulations.
    • Use only the resources allocated to you and understand that resource usage is monitored.

    V) Acceptable Use Policy

    You agree not to:

    • Engage in any activity that disrupts or interferes with the Services or any servers on the network.
    • Upload or transmit any malicious software, including but not limited to viruses, worms, or trojans.
    • Use the Services for illegal activities, including hosting or distributing pirated content, hacking, or running denial-of-service attacks.
    • Engage in abusive or threatening behavior toward our staff or other users.

    Violation of this Acceptable Use Policy may result in suspension or termination of your account.

    VI) Billing and Payments

    1. Pricing

    You agree to pay for the Services based on the pricing model selected during purchase.

    2. Billing Cycle

    • Subscriptions renew automatically unless canceled before the next billing cycle.
    • Failure to maintain sufficient payment may result in suspension or termination of Services.

    3. Payment Methods

    Hytale Hosting accepts various forms of payment, including credit cards and online payment gateways. Payments processed through third-party providers are subject to their respective terms of service and privacy policies.

    4. Refunds

    Hytale Hosting offers a 14-day refund policy for the first initial payment made by new users. This refund policy only applies to the unused portion of the initial payment. Refund requests must be submitted within 14 days from the date of the first payment.

    VII) Service Availability and Uptime

    Hytale Hosting aims to provide high availability of services. However, we do not guarantee 100% uptime, and occasional downtime may occur due to maintenance or unforeseen circumstances. We are not liable for any downtime or service interruptions, but we will strive to resolve any service issues as promptly as possible.

    VIII) Account Suspension and Termination

    Hytale Hosting reserves the right to suspend or terminate your account if:

    • You violate these Terms or the Acceptable Use Policy.
    • You fail to pay for Services.
    • Your account activity jeopardizes the security or functionality of our platform.

    Upon termination or suspension, your data may be deleted, and any outstanding balances are due immediately.

    IX) Intellectual Property

    All intellectual property rights in the Services, including but not limited to the software, technology, and content provided by Hytale Hosting, remain our property or that of our licensors. You may not reproduce, modify, or distribute any content or materials without our written consent.

    X) User Content

    You retain ownership of any content that you create, upload, or transmit using the Services. By using the Services, you grant Hytale Hosting a non-exclusive, worldwide, royalty-free license to use, distribute, and display your content solely for the purpose of providing the Services.

    XI) Privacy and Data Protection

    Your use of the Services is subject to our Privacy Policy, which details how we collect, use, and protect your personal information. By using the Services, you agree to the collection and use of information as outlined in our Privacy Policy.

    XII) Limitation of Liability

    To the fullest extent permitted by law, Hytale Hosting shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use the Services, including but not limited to lost profits, loss of data, or service interruptions.

    XIII) Indemnification

    You agree to indemnify and hold harmless Hytale Hosting and its affiliates, employees, and agents from any claims, damages, liabilities, or expenses arising from your use of the Services or violation of these Terms.

    XIV) Dispute Resolution and Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the European Union. Any disputes arising from or relating to these Terms shall be resolved through binding arbitration, and both parties agree to waive any right to a trial by jury.

    XV) Changes to the Terms

    Hytale Hosting reserves the right to modify or update these Terms at any time. Any changes will be posted on our website, and it is your responsibility to review these Terms regularly. Continued use of the Services after any modifications indicate your acceptance of the new Terms.

    XVI) Contact Information

    If you have any questions about these Terms or need support, please contact us at: legal@hytalehosting.net

    By using Hytale Hosting's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.